Shipment and Delivery
Order Processing time + Shipping Time = Estimated Arrival Time to You
Order Processing time:
It normally takes 3-7 business days for us to process your order（some orders with pre-sale payment take 10-15 working days）.Please note that this does not include holidays and weekends.
|Country||Standard（under $80）||Standard（over $80）||Time|
|New Zealand||$9.99||Free||8-15 days|
|Other Countries||$9.99||Free||7-30 days|
*When estimating your order arrival time, please include both order processing time and shipping time.
1. Vivchic is not responsible for the packages that may be lost or stolen after delivery.
2. For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries, you may need to pay duties or VAT according to your countries’ levying rules.
3. We will make every effort to deliver your package as soon as possible. However, additional time may be required due to invalid addresses and custom clearance issues.
4. Due to the ongoing impact of COVID-19 and global supply chain disruptions, your order may be delayed by up to 3-7 days. Though some things are out of our control, we are doing everything to ensure a speedy delivery!